Dispatcher
Do you have high level customer service skills and excellent communication?
Hamilton-Ryker in partnership with a logistics company is now hiring Dispatchers. This companies mission is to provide the highest level of transportation services.
Location: Georgetown KY
Shift: 2nd shift 3:00pm – 11:30pm or 3rd shift 11:00pm – 7:30am ( Must be able to work either shift)
TRAINING on 1st shift Monday – Friday 7:00am – 4:30pm for 2-3 weeks
Payrate: $15.50/hour for training
2nd shift Pay – $15.50
3rd shift Pay $16.00
What you will do:
- Provide professional and courteous dispatch communications with Drivers and Customers
- Day-to-day management of assigned drivers. Which includes but is not limited to collecting necessary paperwork from driver to ensure day is complete and all other safety functions for drivers are managed
- Responsible for driver retention and coaching drivers
- Front line customer engagement. Which includes but is not limited to troubleshooting and problem-solving regarding issues associated with delays, inability to meet deadlines, breakdowns, and accidents
- Pick-up and delivery of all freight in the most cost-efficient manner
- Monitoring, coordination, and dispatch of routes via onboard computer in order to coordinate service and schedules
- Promptly respond to escalated customer calls regarding delivery concerns
- Timely documentation and reporting of incidents and accidents. Must coordinate with Safety department on all incident and accident procedures
What we need:
- Must be at least 18 years of age
- Must comply with client's substance abuse & background policy
- Minimum of High School diploma or GED
- 2-5 years customer service experience
- Ability to multitask
- Excellent data entry skills
Why you’ll love it
- Temp to hire position based on attendance and work ethics
- Weekly Pay
- Direct Deposit
- Medical Insurance Options
- 401(k)
Apply Today!
Online at www.hamilton-ryker.com/jobs and select Central KY as your closest branch or call 859-266-5000 to discuss available opportunities!
#administrative #clerical #dispatch #customerservice #ZR