Shipping & Receiving Assistant (2nd Shift)
Essential Functions:
- Responsible always for promoting a safety culture and awareness within their area of responsibility.
- Process order pick lists in SAP.
- Allocate orders in WMS (Warehouse Management System) in a timely fashion.
- Allocate and sort orders based on specific customer and carrier requirements.
- Identify product issues and communicate to Inventory Control Group.
- Resolve and document substitution and potential order cut issues with Inventory Control Group, Corporate customer service and planners.
- Print bills of lading.
- Coordinate all carrier appointments using Blue Jay and update the WMS/SAP systems as necessary.
- Manage the customer service window, dealing with multiple carriers in proper load assignment, processing paperwork and Bills of Lading and issue resolution.
- Coordinate rush orders with Corporate customer service, planners, and warehouse personnel.
- Resolve transportation issues with carriers and Corporate transportation department.
- Bill orders daily upon shipment verification from the warehouse.
- Process shipping documents by keeping detailed records and utilizing the filing system effectively.
- Prioritize orders for picking.
- Run and publish appropriate reports as necessary
- Active participation in process improvement teams and continuous improvement efforts.
- Working with the main plant and sister facilities on inbounds using Fourkites and other means of communication.
- To work as a Team with all functions of the Distribution Center.
- Other projects and duties as assigned.
Knowledge, Skills, and Abilities:
- Excellent interpersonal skills – ability to build positive relationships at all levels of the organization
- Excellent communications skills – ability to communicate clearly and concisely in multiple media – verbal, written, etc. Must have ability to communicate clearly in English – verbal and written.
- Excellent organizational/time management skills.
- Ability to prioritize work assignments in a fast-paced work environment, calm under pressure and flexibility to adapt to changing schedules as appropriate.
- Strong customer service skills, ability to deal with the external public (carriers).
- Strong computer skills (SAP, WMS, and MS Office Suite).